On March 29th, Li Yan, General Manager of the Quality Assurance Department of FAW Group, Wang Linlin, Director of FAW Group, and a delegation of seven people visited fawsn Lear Electric Appliance Company to conduct business exchanges with Fusheng Group. Vice President Bao Yazhong, Vice President Liu Xue, Acting Director of the Department of Intelligence and Technology Wang Sirui, General Managers and Quality Managers of various Hong Qi Supply Companies attended.
During the exchange, the Department of Intelligence and Technology reported on the progress of the after-sales claim pressure drop research project. FAWSN Foggia Company, FAWSN Lear Seating Company, FAWSN Bosch Company, and FAWSN Lear Electrical Company successively reported on the progress of their respective companies' after-sales claim pressure drop research projects.
The customer visited the production workshop of FAWSN Lear Electric Hongqi products, and both parties had sufficient communication and exchanged opinions on the direction of reducing after-sales claims, such as improving product process and technology standards, promoting minimum unit claims, optimizing and improving after-sales maintenance standard operation guidance, etc. General Manager Li Yan fully affirmed and recognized the work of FAWSN's after-sales claim pressure reduction research project.
FAWSN will always adhere to the business policy of "meeting customer needs and continuously creating value for customers", with "customer satisfaction" as the center, and continue to carry out after-sales claims and pressure reduction work to ensure the achievement of annual goals.
